Post by b2cdatabase on Feb 7, 2024 20:31:17 GMT 10
You can (and even should) use a list and write down on paper (or in Asana) all the tasks you need to do. No matter how good you are at understanding and working with clients, you won't remember everything - there's no way. What tools should you use to improve your task management? Asana or another project management program can help . You can read more about Asana here >>> Asana – task management program. Also learn to take notes as you go and write down all the thoughts that are going through your head. Get into the habit of writing everything down and taking minutes during conversations - it helps a lot in organizing your activities. How to take running notes? I always have a small notebook at hand and in it I write down everything that comes to my mind.
For example, I am doing a task for a client and when I Phone Number List remember something or think about something else, I immediately write down these thoughts in my notebook. Thanks to this, I don't miss even the smallest things, everything is written down in one place. Secondly, I regularly clear my head of excess and tasks that are constantly circulating there
6. Lack of flexibility In point two, I gave you some tips on what you can do to set expectations regarding cooperation with the client. It is important to define your boundaries and, in my opinion, equally important is an attitude in which you are somewhat flexible in your actions. When you and the client agree on a certain scope of activities and something happens that makes it necessary to slightly (I'm not talking about mega changes) modify the action plan or do a small additional thing, and you say that there is no such option - the client will feel frustrated and disappointed.
To be clear here - I do not suggest you agree to all changes and new ideas of your clients (such things should not happen and it is best to write them down in the contract), but if the client has an additional task or asks for some urgent action, and you are in front of computer and it won't take you more than a few minutes - do it. However, remember to inform the client that in such an urgent/one-off situation you are making an exception and that if there are additional tasks to be performed - you will have to renegotiate your contract. By doing this, you signal to the client that you are flexible in your actions, but at the same time you also communicate the previously established limits. 7. No response There is probably nothing more frustrating for a customer than your lack of response.
For example, I am doing a task for a client and when I Phone Number List remember something or think about something else, I immediately write down these thoughts in my notebook. Thanks to this, I don't miss even the smallest things, everything is written down in one place. Secondly, I regularly clear my head of excess and tasks that are constantly circulating there
6. Lack of flexibility In point two, I gave you some tips on what you can do to set expectations regarding cooperation with the client. It is important to define your boundaries and, in my opinion, equally important is an attitude in which you are somewhat flexible in your actions. When you and the client agree on a certain scope of activities and something happens that makes it necessary to slightly (I'm not talking about mega changes) modify the action plan or do a small additional thing, and you say that there is no such option - the client will feel frustrated and disappointed. To be clear here - I do not suggest you agree to all changes and new ideas of your clients (such things should not happen and it is best to write them down in the contract), but if the client has an additional task or asks for some urgent action, and you are in front of computer and it won't take you more than a few minutes - do it. However, remember to inform the client that in such an urgent/one-off situation you are making an exception and that if there are additional tasks to be performed - you will have to renegotiate your contract. By doing this, you signal to the client that you are flexible in your actions, but at the same time you also communicate the previously established limits. 7. No response There is probably nothing more frustrating for a customer than your lack of response.